Embracing the theme of ‘The Way of the Future’, industry leaders will explore new ways of working, sustainability, future technologies, economics, change management, digital transformation, climate change, how we interact with each other, and the vital role facilities managers can play in this new world we find ourselves in, as custodians of the built environment.

Tony Alexander

Independent Economist

Tony was employed as Chief Economist with the BNZ for 25 years and left at the end of 2019 to become an independent economist. His focus is on explaining what is happening in the economy in layperson’s terms, providing people with information they can use for planning business growth and understanding factors affecting the housing market. He produces a free weekly publication called Tony’s View, conducts regular surveys of his 16,000 subscribers, and produces a range of bespoke publications and columns.

“What I concentrate on and where my true area of expertise lies, is translating the arcane world of economic developments and trends into a language understandable by most people in the business and home buying sectors.”

Presentation Synopsis

Economic Update: Tony’s View

Professional Competency: Commercial Acumen

If 2020 was a story of the downward economic shock from controlling, and in some countries failing to control, the spread of Covid-19, 2021 is a story of accelerating the spread of vaccinations and trying to restore economies back to normal. Thankfully, in New Zealand early control has meant a limited duration of recession. But with growth now firm and the outlook good, how soon before interest rates rise and can businesses handle the many pre-Covid challenges which have not gone away? A popular speaker at previous FM Summits, we look forward to welcoming Tony back in 2021.

Grant Blackwell

Climate Change Commission

Grant has been with the Climate Change Commission since it was first established in December 2019, having spent the previous 10 years at the Parliamentary Commissioner for the Environment. In his role as the Chief Scientist, he is responsible for overseeing the development, direction and quality of the Commission’s analytical work program.

Presentation Synopsis

Combating Climate Change – The Vital Role Of FM

Professional Competency: Environmental Stewardship & Sustainability

Join Grant Blackwell, Chief Scientist with the Climate Change Commission, to find out how you can play a vital role in addressing “the biggest crisis humanity has ever faced”. More details to follow.

 

Sheridan Broadbent

Director & Business Advisor

Sheridan is a New Zealand-based professional director and business advisor. She has been working in Chief Executive, Executive and governance roles in the infrastructure, technology and energy sectors for more than 20 years, with organisations such as Counties Power, Genesis Energy, Downer and Telecom NZ. Presently she is the Deputy Chair of the Business Leaders’ Health and Safety Forum, on the board of Transpower and its Risk Committee Chair, is Deputy Chair of critical technology provider Kordia and is a director of early stage SaaS developer SaferMe. In addition, Sheridan provides shareholder and board advisory services to small to medium size enterprises and start-ups in the technology and infrastructure sectors as Managing Director of Breach Consulting Ltd.

Presentation Synopsis

The Way of the Future: Leading the Change Society Needs to See

Professional Competency: Strategy & Leadership

Global pandemic. Climate crisis. Modern slavery. Social injustice.

The wicked problems of social, economic and political structures are forcing a major global shift in how societies plan, invest and regulate. The social and economic disruption of Covid-19, New Zealand’s intention to meet its commitments under the Paris Accord and increased expectations for companies to operate for zero harm is accelerating that shift. A sustainable vision for public spaces, workplaces and enabling infrastructure is critical to the success of our societies.

As custodians and stewards of the built and public environment, facilities managers have a key role to play in society’s sustainable, healthy and prosperous future. However, this requires FM changing the role it plays. The sector needs to transform itself as a leader in solving society’s problems, contributing to design, delivery and continuous improvement in our built and public environment – because anything less is not good enough. However, what plausible direct influence can we have?

In this session, we’ll talk about challenging the thinking frames for the FM sector and why we need to transform our role as thought leaders, service providers, procurers and major employers. We’ll delve into the problems we really solve, understand why this matters and discuss some of the sector’s defining assets and advantages … plus some of our blind spots. From this, you may think differently about your role, what you want to stand for as an employer and the type of problems you can really solve for your customers and society.

Three takeaways from the session:

  • Rethinking the role of FM as a manager of risk for customers
  • Finding purpose through sustainable sourcing, safety in design, fair pay and meaningful career development
  • Leading customers to tackle the big issues: climate change, social equity, economic sustainability, global competitiveness and national wellbeing

 

Stuart Bryant CFMANZ

SkyCity

Stuart has been Head of Facilities at SkyCity for five years, looking after both the landlord and tenant facilities of all properties for SkyCity Auckland. Before joining SkyCity, he worked for FM Concepts and Colliers, managing a variety of properties. Stuart is a former Board member and a Certified member (CFMANZ) of FMANZ.

Presentation Synopsis

In the Line of Fire – A Story of the NZICC Fire & Lessons Learnt

Professional Competency: Facilities Management Planning (Business Continuity)

Facilities managers are used to receiving phone calls when there’s a problem. But when the problem is a fire that burns for three days, shutting down Auckland’s CBD, it pushes boundaries that are luckily not often experienced.

This is a story from inside the NZICC fire from an FM perspective. Stuart Bryant CFMANZ will talk about the fire and SkyCity’s business operational experiences – the good and the bad, and some lessons learnt. He will also touch on the rebuild and what has happened since.

Graham Burke

NZ Construction Industry Council

Graham has worked in the construction industry for almost 40 years. He is an advanced scaffolder and built a successful Wellington scaffolding business, which was sold in 2015 and is still operating under the new ownership. Since 2015 Graham spent two years as the CEO of Scaffolding, Access and Rigging NZ (SARNZ) and has provided consulting services to construction businesses and organisations, and completed two major mid-winter expeditions in arctic Alaska.

Graham holds numerous industry positions including Chair of NZ Construction Industry Council, co-chair of Construction and Infrastructure Centre of Vocational Excellence (ConCOVE), a member of the Construction Sector Accord (CSA) Steering Group and co-lead of the “Developing Our People” workstream, member of the interim Establishment Board of the Construction and Infrastructure WDC, vice president of NZ Specialist Trade Contractors Federation, board member of Construction Health and Safety NZ (CHASNZ) and a member of the Building Advisory Panel.

Presentation Synopsis

 

To be Confirmed

Leanne Gibson MFMANZ

Wellington Airport

As GM of Facilities, Transport & Technology at Wellington Airport, Leanne is responsible for the maintenance of all the airport’s buildings, key services, technology, chattels, amenities and grounds within the airport precinct (110ha), as well as running the transport hub.

Leanne joined the airport in February 2014 having previously worked for the Ministry of Education as their Chief Information Officer. Prior to that, she worked at the border (for MAF) as the Director of Passenger Clearance and as their Chief Information Officer, making Leanne well acquainted with the complexities and challenges associated with busy airports and ports. Leanne is a Member of FMANZ (MFMANZ).

Presentation Synopsis

Flying High: How Wellington Airport Is Keeping Up With The Tech

Professional Competency: Technology & Innovation

With a background in IT, but a focus on enhancing the FM experience for staff, passengers & tenants at Wellington Airport, Leanne is the perfect person to talk about emerging technologies that are being put to use at the airport. She will outline the airport’s innovative approach of integrating the FM and IT teams to drive efficiency, resiliency and service levels.

At the end of this session, you will be able to :
1. Identify technology solutions that will deliver value to your Facility
2. Avoid common pitfalls associated with technology implementations
3. Recognise that technology is just another asset that can be managed by FM.

Jason Happy CFMANZ

Kiwi Property Group

Jason has worked in FM since 1997, having gained a Master of Science degree specialising in facilities management while in the UK. He has practised as a professional engineer and holds an honours degree in Mechanical Engineering.

Jason is currently the National Facilities Manager for Kiwi Property Group where he is responsible for ensuring the Group’s existing properties and new developments are market-leading performers in terms of operational efficiency and effectiveness. Jason also manages the Group’s Health and Safety and Sustainability programmes. Jason is one of FMANZs founding Board members and is a former Chair of the association and of the association’s standards committee. He is also a Fellow and a Certified Member (CFMANZ) of the association.

Presentation Synopsis

Sustainability To ESG: What Does It Mean For FM?

Professional Competency: Environmental Stewardship & Sustainability

Join Jason as he explores the rise of ‘ESG’, its business drivers and how facilities managers could play a part – with a view to increasing associations of business value with FM delivery.

Sustainability is now a well-established part of the business landscape, but more and more ‘sustainability’ is being paired with or replaced by the broader term ‘ESG’ (Environmental, Social, Governance).

Jason will explore how this change in terminology represents an opportunity for facilities managers to change the FM story to a more positive one that links FM to clear business values, and ways in which facilities managers can impact environmental, social and governance (ESG) criteria to add value to their organisations.

Louise Hunt

Kiwi Property Group

An experienced health and safety professional, Louise has had exposure to safety functions in various high-risk industries, both in New Zealand and South Africa. Her background includes human resources, mining, facilities management, manufacturing and construction.

Louise is currently employed as Health and Safety Lead for Kiwi Property Group. Taking up the role in 2015, Louise has endeavoured to influence and provide guidance to company leaders and workers on reducing worker injuries, including physical and mental related events. Louise holds a Graduate Diploma in Occupational Health and Safety Management, and Site Safe Supervisor, Construction and Civil Passports.

Presentation Synopsis

Safety In Design – Furthering The Case For FM Participation In Design

Professional Competency: Project Management

Safety in design has become an established component of the design process overseas and is growing in recognition in New Zealand, a development that offers facilities managers a further opportunity to exert influence over design processes.

Done well, safety in design not only allows premises and buildings to be used, operated and maintained in a safe manner, it also leads to more efficient and effective buildings.

Brian Jones, Managing Director of Hampton Jones, and Louise Hunt, Health and Safety Lead for Kiwi Property Group will define safety in design and explore hurdles to its implementation and levers to support its introduction. The latter is particularly relevant as New Zealand enters a period where cost control is a focus. Cost control will see the reuse of fit-outs, premises and buildings, as well as placing pressure on installation, equipment and materials quality. Safety in design can help organisations objectively manage the risks associated with these trends.

Key takeaways:

• How to integrate hazard identification and risk assessment methods early in the design process.
• How to extend the lifecycle of a product, the needs of the user and the environment in which it will be used.
• What success looks like and how to draw positive attention to requirements until it becomes embedded as “BAU”.

Chris Jerram

Wellington Zoo

Chris is responsible for the asset management, maintenance, health & safety and environmental sustainability across all areas of Wellington Zoo. He has worked at the Zoo since 2011 including as a Keeper across Herbivores, Carnivores and Reptiles for five years. Chris has a range of responsibilities across the Zoo, from managing maintenance planning, capital development coordination, contract management and strategic development of the Asset Management Plan and Health & Safety action plan.

Chris brings his knowledge and experience in roading construction and asset management into his current role.

Presentation Synopsis

Putting Workers’ Feedback At The Centre Of Health And Safety

Professional Competency: Health & Safety

If you’re looking to engage your workers, increase assurance that you’re focussed on the right things and strengthen health and safety within your work culture, this is a session for you.

A popular speaker in 2019, Chris Jerram from Wellington Zoo returns to FM Summit to explain how the zoo engaged with SafePlus, a government-endorsed toolkit for businesses to assess their health and safety capabilities against good-practice indicators and identify priority areas for improvement.

SafePlus gathers ideas and feedback from everyone in the business – to support collaboration in making work safer and healthier for everyone – and provides recommendations and guidance to support making change.

Chris will be joined by Andrew Samuel from WorkSafe, who will underline the points of difference of SafePlus, explain in more detail how the tool works and answer any questions you might have.
“Health and safety is about more than ticking boxes,” says Andrew. “It’s about building a work culture where people look out for each other – that’s simply good business.”

Visit SafePlus.nz: https://www.worksafe.govt.nz/managing-health-and-safety/businesses/safeplus/

Brian Jones

Hampton Jones

Brian is a Chartered Surveyor and committee member of the RICS NZ with nearly 30 years’ experience in commercial property. Brian started his career in central London working for a large facilities management firm before working with a private practice specialising in commercial property transactions and liability management for blue chip companies. Brian moved to New Zealand in 2003 and started Hampton Jones in 2005. Brian specialises in dilapidations and commercial property due diligence.

Presentation Synopsis

Safety In Design – Furthering The Case For FM Participation In Design

Professional Competency: Project Management

Safety in design has become an established component of the design process overseas and is growing in recognition in New Zealand, a development that offers facilities managers a further opportunity to exert influence over design processes.

Done well, safety in design not only allows premises and buildings to be used, operated and maintained in a safe manner, it also leads to more efficient and effective buildings.

Brian Jones, Managing Director of Hampton Jones, and Louise Hunt, Health and Safety Lead for Kiwi Property Group will define safety in design and explore hurdles to its implementation and levers to support its introduction. The latter is particularly relevant as New Zealand enters a period where cost control is a focus. Cost control will see the reuse of fit-outs, premises and buildings, as well as placing pressure on installation, equipment and materials quality. Safety in design can help organisations objectively manage the risks associated with these trends.

Key takeaways:

• How to integrate hazard identification and risk assessment methods early in the design process.
• How to extend the lifecycle of a product, the needs of the user and the environment in which it will be used.
• What success looks like and how to draw positive attention to requirements until it becomes embedded as “BAU”.

Ciaran Kelly

Norman Disney & Young

Ciaran has spent the majority of his career working on the BMS contracting side where he was involved in the design, implementation and management of a wide range of complex projects from laboratories to data centres and more recently Energy Management & Analytics. He has recently moved into the world of consultancy to lead the Smart Buildings team at Norman Disney and Young. One of his primary focuses is creating a better understanding of how a BMS fits within a building for clients and building operators while ensuring that we specify technology for tomorrow and not just today.

Presentation Synopsis

Smarter Buildings: The Way Of The Future

Professional Competency: Technology & Innovation

Ciaran will explore how facilities managers can use technology to increase operational efficiency and access user-friendly and interpretable information to help them perform their jobs more effectively. He will also look at how FMs can use the data already available (for example. through BMS, asset management and utility metering) to our advantage and what would be involved in connecting these, and other systems to create a smart building. To finish, Ciaran will discuss cybersecurity. “Building systems are some of the most vulnerable access points to buildings which we should work towards securing.”

Key takeaways:

  1. How to use the existing data within buildings to your advantage.
  2. What are the base components to future proof your buildings?
  3. How you can bolster your building system’s cybersecurity.

David Long

SPM Assets

David is known for his insightful knowledge of strategic asset management and his expertise in the practical application of these principles.

David leads the New Zealand office of SPM Assets to ensure customer success, spearheading a team of experienced and enthusiastic experts, all passionate about improving the management of physical assets and delivering better outcomes.

Presentation Synopsis

Asset Management Workshop

Professional Competency: Asset Management

Following on from the success of their 2020 online workshop, David Long and the team from SPM Assets return to present a 90-minute workshop focused on asset management. Using feedback from online workshop attendees, the session will build on the online workshop and be shaped to meet the needs of FMANZ members. More details to follow, but you will leave armed with tools, tips and tricks they’ve developed with their clients.

 

Dr Ruggerio Lovreglio

Massey University

Ruggerio is Associate Director of Research at Massey University’s School of Built Environment and a Senior Lecturer teaching BIM and Building Innovation Tools such as Virtual Reality and Augmented Reality. He obtained a doctorate in Civil Engineering investigating human behavior in disasters using Virtual Reality and Augmented Reality tools. (Visit www.lovreglio.info for more information.)

Ruggerio has published more than 40 journal papers and 25 conference papers on Pedestrian and Evacuation Modelling, Evacuee Decision-Making and MRI analysis. He is an Associate Editor for Safety Science and member of the Editorial Board of Fire Technology and Fire Safety Science. He is also a reviewer for more than 40 International Journals in different fields, such as fire, safety and simulation research, applied mathematics and transportation modelling.

Presentation Synopsis

Exploring Human Behaviour in Disasters

Professional Competency: Health & Safety

Join Massey University’s Dr Ruggerio Lovreglio as he explores human behaviour in disasters. Dr Lovreglio also uses his expertise in VR (virtual reality), BIM and 3D scanning to support facilities managers in their understanding of the performance potential of their built asset.

Key takeaways:

  1. Understand why we run evacuation drills.
  2. Learn how to use data from evacuation drills.
  3. Gain an insight into what evacuation drills will look like in the future.

Jeremy Moyle

Origin Consultants

An archaeologist with Origin Consultants, Jeremy is especially interested in the archaeology of standing structures and New Zealand’s vernacular architecture. Since 2013 he has practiced as a consultant archaeologist in New Zealand and has worked overseas in both the Pacific Islands and Canada and has authored several academic papers.

Alongside archaeological work, Jeremy is taking an increased interest in built heritage and is completing an architectural technology course.

Presentation Synopsis

Protecting The Past – What FMs Need To Know About Heritage Buildings

Although New Zealand is a comparatively young country, it has a rich archaeological and built heritage. In this presentation, Jeremy will discuss the legislation relating to heritage and archaeological sites in Aotearoa New Zealand, the challenges and benefits of looking after heritage buildings and sites, best practice approaches, funding opportunities, and some informative archaeological and heritage conservation case studies.

Jeremy joins us at FM Summit 2021, following the success of his presentation to the Otago branch in 2020.

Key takeaways:

1. The types of heritage protection legislation out there and how they can affect you.
2. Potential heritage funding opportunities.
3. Recognising and accounting for heritage value in building maintenance.
4. Archaeology requirements in New Zealand: what happens and your role in the archaeological

profession.

Dr Rachel Morrison

AUT

Rachel is an Associate Professor within the Faculty of Business, Economics and Law at the Auckland University of Technology (AUT). Rachel’s primary research area is the way the physical work environment impacts employee well-being and productivity, with a particular focus on interpersonal relationships and collaboration at work. Rachel has published articles in a variety of academic management and psychology journals and has contributed to several books as either author, co-author or co-editor.

Presentation Synopsis

The Post Covid Workplace – How Can We Make It Work?

Professional Competency: Strategy & Leadership

The new (post-pandemic) normal in workplaces is characterised by a reliance on technology for communication and a rise in remote working, which have fundamentally changed how employees interact with each other. Where and when our colleagues will work is increasingly unpredictable, and this can have a profound impact on how co-worker relationships emerge and are maintained.

Key takeaways:

  1. How virtual co-workers form relationships, both as colleagues and friends.
  2. What the positive and negative impacts of virtual and remote work are on worker well-being.
  3. How organisations can encourage workers back on-site.

Please come with your own views to share about how experiences in 2020 might make us rethink workplace relationships and collaboration.

Dr Eziaku Rasheed

Massey University

Eziaku is a senior lecturer with the School of Built Environment, Massey University. She has a background in architecture and is actively involved in research on green buildings, office design and performance; as well as users’ comfort and productivity.

She has served as a member of the Science Policy Exchange (SPE) under the Office of the NZ Prime Minister’s Chief Science Advisor (OPMCSA) and is affiliated with professional bodies such as the New Zealand BIM Education Working Group (NBEWG), New Zealand Institute of Buildings (NZIOB) and New Zealand Green Building Council (NZGBC) where she contributed to the pilot of the National Australian Built Environment Rating System (NABERS) NZ.

Presentation Synopsis

Office Buildings From The Users’ Perspective

Dr Eziaku Rasheed from Massey University’s School of Built Environment reports on a nation-wide building evaluation project that is working towards establishing a standardised building performance evaluation process for New Zealand office buildings.

“Post Occupancy Evaluation (POE) is essential for holistic improvements in the design as well as the day-to-day operation of office buildings,” explains Eziaku. “While routine check-ups are carried out on building systems as required by the building’s Warranty of Fitness (WOF) schedule, POE that targets users’ experience is hardly ever assessed.

“The consequences of this include buildings that are not user-inclusive and do not reflect the diverse user characteristics unique to NZ work environments.”

In this presentation Eziaku will cover:
• Why we need a standardised POE process with emphasis on user experience in New Zealand office buildings.
• What users think (according to research carried out on office building users).
• The implications of these findings for facilities managers.

Assoc. Prof. James Rotimi

Massey University

Associate Professor James O. B. Rotimi is the Academic Dean for Construction at Massey University. He led the development of the Diploma and Graduate Diploma qualifications in Facilities Management. James has qualifications in Building, Construction Management, Civil Engineering, Commerce and Education. He has over 27 years tertiary teaching and research experience in academic institutions in Nigeria, UK, South Africa and New Zealand. He also has various building construction industry experiences including senior associate role in a quantity surveying consultancy.

James publishes extensively and is the Founding Editor of the International Journal of Construction Supply Chain Management (www.ijcscm.com), established in 2011. James research has a focus on improving performance within the construction industry, integrating its supply chain and optimising the achievement of construction and project deliverables. James is currently one of five project leads on a $9.9 Million, 5 years MBIE research programme on creating capacity and capability for the New Zealand construction sector.

Presentation Synopsis

Office Buildings From The Users’ Perspective

Dr Eziaku Rasheed from Massey University’s School of Built Environment reports on a nation-wide building evaluation project that is working towards establishing a standardised building performance evaluation process for New Zealand office buildings.

“Post Occupancy Evaluation (POE) is essential for holistic improvements in the design as well as the day-to-day operation of office buildings,” explains Eziaku. “While routine check-ups are carried out on building systems as required by the building’s Warranty of Fitness (WOF) schedule, POE that targets users’ experience is hardly ever assessed.

“The consequences of this include buildings that are not user-inclusive and do not reflect the diverse user characteristics unique to NZ work environments.”

In this presentation Eziaku will cover:
• Why we need a standardised POE process with emphasis on user experience in New Zealand office buildings.
• What users think (according to research carried out on office building users).
• The implications of these findings for facilities managers.

Andrew Samuel

Worksafe New Zealand

Andrew is a senior advisor with the Education Development team at WorkSafe, which creates and manages a range of resources – including the SafePlus health and safety improvement toolkit – to help people learn about good work health and safety practices. He has been with WorkSafe since 2018 and has previously worked on a wide range of marketing and educational resources and collateral, spanning the media, finance, telecommunications, and water industries.

Presentation Synopsis

Putting Workers at the Centre Of Health And Safety

Professional Competency: Health & Safety

If you’re looking to engage your workers, increase assurance that you’re focussed on the right things and strengthen health and safety within your work culture, this is a session for you.

A popular speaker in 2019, Chris Jerram from Wellington Zoo returns to FM Summit to explain how the zoo engaged with SafePlus, a government-endorsed toolkit for businesses to assess their health and safety capabilities against good-practice indicators and identify priority areas for improvement.

SafePlus gathers ideas and feedback from everyone in the business – to support collaboration in making work safer and healthier for everyone – and provides recommendations and guidance to support making change.

Chris will be joined by Andrew Samuel from WorkSafe, who will underline the points of difference of SafePlus, explain in more detail how the tool works and answer any questions you might have.

“Health and safety is about more than ticking boxes,” says Andrew. “It’s about building a work culture where people look out for each other – that’s simply good business.”

Delegates can expect to learn:

  • How SafePlus works and its point of difference
  • The value businesses have realised from using SafePlus
  • How WorkSafe is developing the SafePlus toolkit.

Visit SafePlus.nz: https://www.worksafe.govt.nz/managing-health-and-safety/businesses/safeplus/

Mark Sinclair CFMANZ

Britomart Group Management Company

In his role as Technical & Sustainability Director for Britomart Group Management Company, Mark is responsible for implementing and managing the long-term technical and strategic maintenance planning and sustainability programmes, dealing with risk management, and delivering efficient and effective operational services to Britomart’s multiple clients. He is also the Co-founder and Managing Director of FM Concepts Limited, an independent company based on facilities management practices and dedicated to improving commercial building management services and operational effectiveness within the built environment.

A Fellow (FFMANZ) and Certified Member (CFMANZ), Mark was a founding member of FMANZ and was awarded the Brian Happy Award for Facilities Manager of the year in 2017.

Presentation Synopsis

The Hotel Britomart Case Study

Professional Competency: Environmental Stewardship & Sustainability

Join Mark Sinclair, Britomart Group’s Technical Director, and Campbell Williamson, Development Director for Cooper and Company, as they talk us through the design and build of The Hotel Britomart, the country’s first Green Star-designed hotel which opened its doors in October 2020.

As well as being New Zealand’s most eco-friendly hotel, The Hotel Britomart is a great example of ‘soft landings’, a strategy adopted to ensure the transition from construction to occupation is ‘bump-free’ and that operational performance is optimised.

More details to follow.

Debbie Summers

Summerset Group

Debbie has spearheaded Summerset’s sustainability journey which has seen it become the first retirement village operator in New Zealand to be Toitū carbonzero CertTM certified and a member of the Climate Leaders Coalition.

A certified NABERSnz practitioner, Debbie has a clear mandate to drive Summerset’s plans to further reduce emissions and waste and improve efficiencies across every aspect of the business.

Prior to joining Summerset, Debbie was Worksite Sustainability & Contracts Manager at New Zealand Post.

Presentation Synopsis

Summerset’s Race To Be ‘Gen Less’

Professional Competency: Environmentatal Stewardship & Sustainability

Come along to hear about Summerset’s sustainability journey and the crucial role the property and FM teams have played to help them achieve so much in a short time.

Summerset’s sustainability journey began five years ago, when a clear roadmap was hard to find. Half a decade on, with plenty of tools and tips picked up along the way, Sustainability Manager Debbie Summers joins us to talk about the path they took – and the systems they put in place – that has led to Summerset becoming a member of the Climate Leaders Coalition and the first retirement village operator in New Zealand to be Toitū carbonzeroCertTM certified.

“It has been about much more than just reducing the amount of waste being sent to landfill or using less energy,” explains Debbie. “We are developing and embedding processes that will lead to Summerset having a sustainable orientation right across the business.”

She will outline these processes and explain why a sound framework, good reporting and reliable data is vital to a successful sustainability programme.

Key takeaways

Debbie will explain how to:

1. Start with measurement.
2. Get good emissions data.
3. Connect actions to targets.

Stuart van Rij

Brickfield Consulting

Stu helps executives become more effective leaders and achieve more from their important conversations, negotiations and influencing efforts. Providing training and coaching, Stu works behind the scenes to help public and private sector teams level up their performance and forge stronger and more productive relationships. Stuart is also a specialist ICT lawyer with close to 20 years of experience, a Fellow of World Commerce & Contracting and the Head Coach for Asia Pacific for Camp Negotiation Systems. The Camp system of negotiation has been used by hundreds of organisations globally, including numerous Fortune 500 companies and the FBI Hostage Crisis Negotiation Training Unit.

Presentation Synopsis

Getting Through To Them

Professional Competency: Teamwork & Communication

Their arms are crossed. There’s a scowl on their face. It looks like your idea or proposition is facing an immovable object. What can you do to help them open up and listen? How can you help them see what they need to see? In this session we will explore three versatile tools that will help accelerate your influencing efforts with suppliers, senior managers and colleagues.

Your takeaways from the workshop will include:

1. A practical approach to helping influence what someone sees
2. A foundational principle to govern and improve your influencing efforts
3. A conversational tool that you can immediately apply to cultivate openness

Steve West

Auckland Unlimted

Steve has over 20 years’ experience in asset and facilities management operations, commercial contract management, organisational leadership, strategy development and change management.  He has extensive experience within market sectors that include sport and recreation, mining and resources, defence and local government, applying this experience to roles throughout New Zealand, Australia, the South Pacific and the Middle East.  As the GM Assets & Facilities, Steve has strategic oversight of Auckland Unlimited’s $1.5 billion asset portfolio, which includes many of Auckland’s iconic live entertainment venues.

Presentation Synopsis

Rock On: Featuring FM … Live And Loud In Stage!

Professional Competency: Facilities Management Planning (in a dynamic environment)

Ever wondered what it’s like to work in the entertainment industry?

As General Manager, Assets & Facilities for Auckland Unlimited, Steve West has first-hand experience of gigs, gorillas, galleons and grips!
His diverse portfolio includes the stadium network of Mt Smart, North Harbour and Western Springs, as well as Aotea Centre and Square, Auckland Town Hall, The Civic Theatre, Auckland Art Gallery, New Zealand Maritime Museum, Viaduct Event Centre, Bruce Mason Centre, Auckland Zoo, and Auckland Film Studios.

During this entertaining end-of-day session, Steve will share stories from backstage, and explain the important role FM plays in this dynamic industry. He’ll also take a look at how Auckland Unlimited venues and events contribute to the economy, how Covid-19 has instigated new ways of delivering content and what the future looks like for the entertainment industry.

Key Takeaways:

  • Learn about the live entertainment environment and the unique role of FM in delivering events and exhibits.
  • How Auckland Unlimited’s venues and operations positively impact the economic prosperity of the city.
  • How Covid-19 has affected Auckland Unlimited’s business and what they are doing about it.

Campbell Williamson

Cooper and Company

Campbell has been Development Director for Cooper and Company for almost a decade. Cooper and Company own the 18 properties that form the Britomart Precinct and Campbell overviews the design and construction of those properties. Construction includes a mix of new build and heritage refurbishment for a range of occupant uses, including hospitality, retail, commercial office and hotel accommodation.

Presentation Synopsis

The Hotel Britomart Case Study

Professional Competency: Environmental Stewardship & Sustainability

Join Mark Sinclair, Britomart Group’s Technical Director, and Campbell Williamson, Development Director for Cooper and Company, as they talk us through the design and build of The Hotel Britomart, the country’s first Green Star-designed hotel which opened its doors in October 2020.

As well as being New Zealand’s most eco-friendly hotel, The Hotel Britomart is a great example of ‘soft landings’, a strategy adopted to ensure the transition from construction to occupation is ‘bump-free’ and that operational performance is optimised.

More details to follow.